Prado Flowers Website Accessibility Statement

At Prado Flowers we want all users to have the best possible experience on our website. https://pradoflowers.com/ offers several methods that can help with access to our website, including supporting accessibility features outlined in the Web Content Accessibility Guidelines (WCAG) 2.1. Our goal is, following WCAG, to make our site perceivable, operable, understandable, and robust.

In order to make our website accessible, we have attempted to create highly readable text, allow our websites to be machine readable, and add descriptive tagging to all website buttons, links and elements.

Despite the efforts we may have made regarding accessibility, some content or features may be improved, so we welcome your feedback. Email us at HELLO@PRADOFLOWERS.COM with any questions or comments you have.

Browsers, Third-Party Tools and Accessibility

https://pradoflowers.com/ is optimized for Chrome and Safari browsers on desktop computers and mobile phones. For the best experience, please keep your technology up to date. Use the latest version of your web browser and the latest version of any assistive technology.

Our site may use third-party add-ons for certain functionality, such as displaying maps via Google Maps. The functionality provided by third-party services may not work the same for every user and/or every type of disability. We are not always able to update these services to the extent that would accommodate every user of our website since we do not have control over them, and are not responsible for elements that we do not control.

Accessibility Contacts 

If you are experiencing difficulties accessing our content or require assistance with any part of our site due to a disability, please contact our website customer service team for help:

  • Phone: 415-840-7435

  • Email: HELLO@PRADOFLOWERS.COM

If you have found an inaccessible page or section on our site, please provide us with any other relevant information to help us locate the problem. If a page cannot be made accessible, we will work with you to make the content available via an alternative method. 

We welcome your questions about this accessibility statement and comments on how to improve our website’s accessibility.